Nanoplasty Melbourne

Privacy Policy

Last updated: 10 June 2026

Nanoplasty Melbourne ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book a service, or interact with our advertisements on platforms such as Facebook and Instagram.

1. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Hair information you choose to share (such as colour, length, previous treatments)
  • Booking details and service preferences
  • Messages sent via our website, Messenger, Instagram or other platforms
  • Technical information such as IP address, browser type and device data
2. How We Collect Your Information

We collect information when you:

  • Fill out forms on our website
  • Book an appointment
  • Contact us via Messenger, Instagram, email or phone
  • Respond to our Facebook or Instagram advertisements
  • Interact with our website (including cookies and analytics tools)
3. How We Use Your Information

We use your information to:

  • Respond to enquiries and messages
  • Provide availability, pricing and service recommendations
  • Book and manage appointments
  • Deliver our services
  • Improve our website, services and customer experience
  • Communicate with you regarding your enquiry or booking
We do not send spam or sell your personal information.
4. Advertising & Third-Party Platforms

We use Meta platforms (Facebook and Instagram) to advertise our services. When you interact with our ads or message us through these platforms, your data may also be processed in accordance with Meta's Privacy Policy.

We do not sell, rent or trade your personal information to third parties.
5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. Your information is stored securely and accessed only when necessary for business purposes.

6. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic. You can disable cookies through your browser settings if you prefer.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or deletion of your personal data
  • Withdraw consent at any time

To make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Nanoplasty Melbourne
Melbourne, Australia
info@nanoplastymelbourne.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Nanoplasty Melbourne

Mobile Terms of Service

Last updated: July 25, 2026

The Nanoplasty Melbourne mobile message service (the "Service") is operated by Nanoplasty Melbourne ("Nanoplasty Melbourne", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

Consent to Receive Messages

By consenting to Nanoplasty Melbourne's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Nanoplasty Melbourne through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

Not a Condition of Purchase

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Nanoplasty Melbourne. Your participation in this program is completely voluntary.

Message & Data Rates

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

Opting Out

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Nanoplasty Melbourne mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

⚠ Replace [insert your sending number] above with your actual Klaviyo SMS short code or sending number before publishing.
Support

For Service support or assistance, text HELP to [insert your sending number] or email info@nanoplastymelbourne.com.

⚠ Replace [insert your sending number] above with your actual Klaviyo SMS short code or sending number before publishing.
Changes to Sending Number

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

Carrier Liability

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Privacy

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Nanoplasty Melbourne
Melbourne, Australia
info@nanoplastymelbourne.com